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Operational · Turnersville, NJ

Most IT problems never reach your desk.

E3 IT Services has kept New Jersey businesses running for 36 years — monitoring, patching, and resolving around the clock so problems close before anyone notices them. And when what you need does not exist yet, we build it.

Years in business
36+
Monitoring
24/7/365
Service area
NJ · PA · DE
Service coverageAll systems covered
  • Managed IT

    Monitoring

    24/7/365
  • Cybersecurity

    Defense model

    Layered
  • Cloud

    Platform focus

    M365 + Azure
  • AI

    Integration model

    In your tools
  • Custom Builds

    Engagement model

    Built to fit
  • Co-Managed IT

    Engagement model

    Shared
  • VoIP

    Number migration

    Full port
Turnersville · Southern NJEst. 1990

Services

We run what you have, and build what you don't

Seven service lines that work together. Most clients start with managed IT, then come back when they need something built, integrated, or automated that they cannot buy off the shelf.

All services

How we work

What a 36-year relationship is built on

Plenty of providers can install the same software. These are the things clients tell us actually made the difference.

Experience

Decades of supporting small and mid-sized businesses. We have seen how this technology fails, and we plan for it.

Commitment

We stay with a project from first conversation through to the handover documentation, and then keep supporting it.

Passion

We genuinely like this work. That is why the person who answers understands your environment rather than reading a script.

Service

When we arrive, the problem gets handled. Clients tell us the relief is the part they remember.

Strategy

We assess what your business actually needs before recommending anything. No solution looking for a problem.

Professionalism

Plain language, no condescension, and no jargon used to make a simple answer sound complicated.

Technology partners

Microsoft, Cloud & productivityDell, HardwareLenovo, HardwareIntel, HardwareDatto, Backup & continuityAxcient, Backup & continuityCylance, Endpoint securityWebroot, Endpoint securityUbiquiti, NetworkingCyberPower, Power protectionLexmark, PrintMSI, Hardware

Onboarding

Your first thirty days

Switching providers sounds disruptive. Here is exactly what happens, in order, so it is not.

  1. 01Week 1

    Assessment

    We document every device, server, license, and vendor relationship you have. Most clients learn something about their own environment here.

  2. 02Weeks 1–2

    Stabilize

    Monitoring goes on every endpoint, backups get verified, and anything urgent gets closed before it becomes an incident.

  3. 03Weeks 2–4

    Standardize

    Patching, security baseline, and identity configuration brought to a consistent standard across the environment.

  4. 04Week 4

    Roadmap

    You get a written plan: what needs replacing, what it costs, and when. Reviewed with you every quarter from then on.

In their words

What clients say

They picked up the phone on a Saturday when our server went down, and had us running before Monday. That is the whole relationship in one sentence.

Practice Administrator

Regional Medical Practice

We went from calling someone after things broke to a provider who tells us what is about to break. The difference in our week is significant.

Managing Partner

South Jersey Law Firm

Busy season used to mean at least one day lost to technology problems. Last year we lost none.

Firm Principal

Accounting Firm

Questions

The things people ask first

Straight answers. If yours is not here, call us and get one in a couple of minutes.

Ask us directly
What areas do you serve?

We support businesses throughout Mid and Southern New Jersey, Pennsylvania, and Delaware, from our office in Turnersville, NJ. Remote support reaches anywhere; on-site work is concentrated within about an hour of Gloucester County.

How is managed IT billed?

Managed IT is a flat monthly rate based on the number of users and devices we support. It is not hourly, so routine issues never generate a surprise invoice. Project work outside the agreement is quoted separately with a fixed scope.

Do we have to replace our internal IT person?

No. Our co-managed IT service is built specifically to work alongside internal staff. Your team keeps ownership and business context while we cover after-hours monitoring, overflow tickets, and specialist work.

How quickly do you respond?

Response targets are set in your service agreement and vary by severity. Critical issues affecting a whole site are handled immediately; monitoring alerts are often resolved before anyone reports them.

What does onboarding involve?

We start with a technology assessment documenting every device, system, and license you run. From there we deploy monitoring, close urgent gaps, and produce a roadmap. Most clients are fully onboarded within thirty days.

Do you build custom software, or only support what we already have?

We build. Alongside day-to-day support we develop custom line-of-business applications, internal tools and dashboards, client-facing websites and web applications, API integrations and workflow automation, and Azure infrastructure defined as code. If the software you need does not exist or does not fit how you work, that is a build problem rather than a licensing one, and it is work we take on.

How does a custom build engagement work?

We scope the work in writing with a fixed budget and a firm delivery date, and assign one project lead who is accountable for it. Because the same team supports the result afterwards, you are not handed a finished product and left to find someone who understands it. Documentation is handed over at close rather than promised later.

Can you help with cyber insurance questionnaires?

Yes. Insurers increasingly require MFA, endpoint detection, tested backups, and security training. We implement those controls and provide the documentation needed to answer the questionnaire accurately.

What happens to our data if we leave?

Your data and documentation are yours. We hand over environment documentation, credentials, and configuration in a usable form. No hostage-taking, no transition fee designed to keep you.

Free consultation

Let's talk about what you're running.

A short conversation, an honest assessment, and a clear answer on whether we are the right fit. No pressure and no jargon.