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Vaughan’s Service Technicians are equipped with special service trucks and visit most clients during regular business hours. However, Vaughan makes sure technicians are on call to respond to emergencies 24 hours a day, 7 days a week, 365 days a year. In the winter months when it’s below freezing outside, customers with no heat appreciate service in a timely manner. In order to meet customer expectations, Vaughan service technicians need information on their clients’ accounts, such as equipment service records, payment status, and when they received their last delivery…
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Read Our Latest Blogs
3 Good Reasons to Consider Co-Managed Services
Co-managed services are the IT support sweet spot. While you and your employees focus on your clients and growing your business, a third-party managed service provider (MSP) handles...
Chaos on the Rise — IT Disaster Recovery Is Critical
Chaos on the Rise — IT Disaster Recovery Is Critical Disasters, both natural and manmade, are on the rise globally and domestically. And oftentimes, small businesses take the brunt of...
Five Ways to Give Your Company Cybersecurity Protection
Organizations that suffer a cyberattack often deal with huge consequences as a result, including damage to their reputation, financial loss and even legal penalties. The finance industry...